Returns & Exchanges Policy

At Two Souls Inc., every item is made to order just for you. We operate using print-on-demand production, which means each piece is custom printed after your order is placed.

Because of this, we do not accept returns or exchanges for reasons such as incorrect sizing, color preference, or change of mind.

Please Read Before Ordering

• All items are custom made, not mass-produced

• Orders are printed specifically for you

• We strongly recommend reviewing the size chart carefully before purchasing

• If you’re unsure about sizing, fit, or fabric, contact us before ordering — we’re happy to help

If your order arrives damaged, defective, or incorrect, we’ve got you covered.

Please contact us within 7 days of delivery with:

• Your order number

• A clear photo of the issue

Once verified, we’ll arrange a replacement or refund at no additional cost.

Non-Returnable Items

Because all items are made to order, we cannot accept returns or exchanges for:

• Incorrect size selection

• Fit preference

• Color preference

• Buyer’s remorse

• Items ordered incorrectly by the customer

Questions Before Ordering?

We encourage you to reach out before placing your order if you have any questions about sizing, fit, or materials. Our goal is for you to love what you wear.

📧 Contact us anytime — we’re here to help.

Final Note

By placing an order with Two Souls Inc., you acknowledge that you are purchasing a custom-made item and agree to the terms of this policy.